Privacy Policy

KnowKancer365.com

Last Updated: October 22, 2026

This Privacy Policy describes how Know Kancer, Inc. ("KnowKancer," "we," "us," or "our") processes personal information that we collect or otherwise generate through our digital or online properties or services that link to this Privacy Policy (including as applicable, our website, mobile applications, and social media pages) as well as our marketing activities, live events and other activities described in this Privacy Policy (collectively, the "Service").

KnowKancer may provide individuals with supplemental or separate privacy policies for specific products or services that we offer, including at the time we collect personal information to perform our services.

KnowKancer may in the future collect and process personal information that identifies your past, present, or future health status, or that otherwise constitutes "consumer health data" or equivalent terms as defined by applicable US state laws ("Consumer Health Data"). To the extent such laws apply to your Consumer Health Data, we will inform you of the policies and in the meantime, you can refer to our Consumer Health Data Privacy Policy, which supplements this Privacy Policy.

This Privacy Policy does not apply to personal information that we receive from and process on behalf of our enterprise customers while providing KnowKancer services to them. If you have questions regarding your personal information that we process on behalf of an enterprise customer, please direct your questions to the relevant enterprise customer.

The personal information we collect may differ depending on your relationship with us. Please consider your relationship with us in the context of reading this Privacy Policy.

NOTICE TO U.S. STATE RESIDENTS: Please see the U.S. State Privacy Rights Notice at Collection section of this Privacy Policy for additional information if you are a U.S. resident.

Guiding Privacy Principles

We built KnowKancer365.com to help people stay ahead of cancer. Your privacy is one of our top priorities. We empower you to take control of your cancer health, and that includes having control of certain aspects of your personal information. While KnowKancer365.com may operate as a "business associate" as the Health Insurance Portability and Accountability Act ("HIPAA") defines that term, HIPAA does not apply to all personal information that we process. Regardless, we leverage measures designed to protect and process your personal information in accordance with our guiding privacy principles below and as otherwise stated in this Privacy Policy.

Your identity is not for sale for money

In the ordinary course of our daily operations, we do not disclose your personal information to third parties in exchange for money.

We limit the information we collect and retain

We collect personal information to provide you with our products and Services. We retain your personal information for the period of time necessary to fulfill the purposes for which we collected it, including delivering requested products and Services and protecting the interests of our members.

We limit the manners in which we share your test results with third parties

In order to deliver our products and Services to you, it may be necessary for us to provide certain information to our lab and other provider partners. We limit how such recipients may use your personal information.

Personal Information We Collect

Depending on how you interact with the Service, the personal information you may provide to us or that we generate about you may include:

Contact data, such as your first and last name, email address, billing and mailing addresses, and phone number.
Demographic data, such as your city, state, country of residence, postal code, age, date of birth, gender or gender identity, racial or ethnic identity, assigned sex at birth, and sexual orientation.
Account data, such as the username and password that you may set to establish an online account, date of birth, biographical details, photograph or picture, and preferences.
Service-eligibility data, if you are accessing the Service as part of an enterprise customer-provided offering.
Health-related data, such as mental or physical history, conditions and diagnoses, treatments, medications, medical images, biomarkers, lab samples, lab results, clinical notes, and other physical or mental health information.
Genetic data — certain lab tests available through the Service may produce data relating to inherited characteristics.
Audiovisual recording data, such as video and audio recordings of you.
Transactional data, such as information relating to or needed to complete your orders on or through the Service.
Communications data based on our exchanges with you, including when you contact us through the Service, by email, phone, chat, or social media.
Payment data needed to complete transactions, including payment card information. We use a third-party vendor to collect and process your payment card information.
Government-issued identification number data, such as a driver's license or state ID number.
Marketing data, such as your preferences for receiving our marketing communications.
User-generated content data, such as photos, images, comments, and other content you generate or make available on the Service.
Derived data, such as inferences about you that we derive from your personal information.

We may also combine personal information we receive from you with information obtained from public sources, linked third-party services (such as Google login), linked third-party devices (such as wearables), lab and provider partners, marketing partners, and service providers.

We, our service providers, and our business partners may also automatically log information about you, your device, and your interaction with the Service, including device data, precise geolocation data (when you authorize it), online activity data, and communication interaction data. This automatic collection is facilitated by cookies, local storage technologies, and web beacons.

How We Use Your Personal Information

Service Delivery and Operations

We may use your personal information to provide, operate, and improve the Service; process your requests and transactions; personalize your experience; establish and maintain your user profile; enable security features; and provide support.

Insights and Development

We may use your personal information for research, to analyze usage of the Service, and to develop new products and services.

Marketing and Advertising

We may send you direct marketing communications and may personalize these messages based on your needs and interests. You may opt out at any time. We do not use health-related information or genetic data for interest-based advertising.

Compliance and Protection

We may use your personal information to comply with applicable laws, protect rights and safety, enforce our terms and conditions, and prevent fraudulent or unauthorized activity.

With Your Consent

In some cases, we may specifically ask for your consent to collect, use, or share your personal information.

How We Share Your Personal Information

We may share your personal information with the following parties:

Affiliates — our corporate parent, subsidiaries, and affiliates.
Service providers — third parties that provide services on our behalf or help us operate the Service or our business.
Payment processors — such as Stripe. Stripe may use your payment data in accordance with its privacy policy at stripe.com/privacy.
Research partners — to conduct research.
Lab and provider partners — healthcare services providers and laboratory services providers.
Enterprise customers — limited personal information where applicable.
Third parties designated by you — such as your medical provider.
Business and marketing partners — third parties with whom we jointly offer products or services.
Professional advisors — lawyers, auditors, bankers, and insurers.
Authorities and others — law enforcement and government authorities where required.
Business transferees — in connection with mergers, acquisitions, or similar transactions.
Advertising partners — for interest-based advertising. We do not provide health-related information or genetic data to advertising partners.

Your Choices

Access or Update Your Information

If you have registered for an account, you may review and update certain account information by logging in and navigating to your account profile and settings.

Opt-Out of Communications

You may opt out of marketing-related emails by following the opt-out instructions at the bottom of the email or by contacting us. If you receive text messages from us, you may opt out by replying STOP.

Cookies

Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Please note that if you set your browser to disable cookies, the Service may not work properly.

Advertising Choices

You may be able to limit use of your information for interest-based advertising through:

Browser settings
Privacy browsers or plug-ins
Platform settings (Google, Facebook)
Ad industry opt-out tools (Network Advertising Initiative, Digital Advertising Alliance)

Mobile Location Data

You can disable our access to your device's precise geolocation in your mobile device settings.

Other Sites and Services

This Privacy Policy does not apply to third-party websites or services, even if they link to our Service. We do not control third-party websites and are not responsible for their actions. We encourage you to read the privacy policies of other websites and services you use.

Security

We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.

International Data Transfer

We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.

Retention

We generally retain personal information to fulfill the purposes for which we collected it, including satisfying legal, accounting, or reporting requirements, establishing or defending legal claims, and fraud prevention. When we no longer require the personal information we have collected about you, we may delete it, anonymize it, de-identify it, or isolate it from further processing.

Children and Teens

The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a minor from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information from a child without required parental consent, we will comply with applicable legal requirements to delete the information.

Changes to This Privacy Policy

The "Last Updated" date at the top of this Privacy Policy indicates when it was last revised. We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date and posting it on the Service. Your continued use of the Service after any modification indicates your acceptance of the updated Privacy Policy.

How to Contact Us

If you have questions about our personal information practices or wish to exercise any privacy-related rights, please contact us:

Know Kancer, Inc.

Email: privacy@knowkancer.com

Website: www.knowkancer365.com

U.S. State Privacy Rights Notice at Collection

Except as otherwise provided, this section applies to residents of U.S. states to the extent they have privacy laws applicable to us that grant their residents the rights described below (collectively, the "State Privacy Laws").

This State Privacy Rights Notice at Collection is part of our full Privacy Policy.

Your Privacy Rights

You may request to exercise the following rights. We will respond in accordance with applicable law. We may decline to honor your request where an exception applies.

Right to know — You can request to know whether we process your personal information and request information about how we have collected and used it.
Access — You can request a portable copy or representative summary of the personal information we have collected about you.
Correction — You can ask us to correct inaccurate personal information we have collected about you.
Deletion — You can ask us to delete the personal information we have collected from or about you.
Revoke consent — You may have the right to revoke your consent to our processing of your personal information.
Opt-out of targeted advertising — You can opt out of the use of your personal information for targeted advertising purposes. We do not use health-related data for targeted advertising.
Nondiscrimination — You are entitled to exercise the rights described above free from discrimination as prohibited by the State Privacy Laws.
Appeal — You can appeal our denial of any request validly submitted.

Exercising Your Rights

You may submit requests to exercise your rights by contacting us at:

Email: privacy@knowkancer.com

We may need to verify your identity to process your request. We may request your name, email address, phone number, or other information in order to verify your identity and protect against fraudulent requests.

Under some State Privacy Laws, you may enable an authorized agent to make a request on your behalf. We may need to verify your authorized agent's identity and authority to act on your behalf.

Nevada Residents

Nevada residents have the right to opt out of the sale, as defined, of certain personal information for monetary consideration. While we do not currently engage in such sales, if you are a Nevada resident and would like to make a request to opt out of any potential future sales, please email privacy@knowkancer.com.